1. Introduction

Welcome to Digital Mandii Pakistan (“we”, “our”, “us”).
By accessing or using our website, social media pages, or services, you agree to these Terms of Service. Please read them carefully before using our platform.

2. Use of Our Services

  • You must be at least 18 years old to place an order or use our services.
  • You agree to use this website only for lawful purposes and not to engage in any fraudulent, harmful, or misleading activity.
  • We reserve the right to refuse service or cancel orders if we suspect any misuse, false information, or illegal activity.

3. Account Responsibilities

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login details.
  • You agree to provide accurate and up-to-date information.
  • You must immediately notify us if you suspect unauthorized access to your account.

4. Product Information

We strive to ensure that all product descriptions, prices, and images are accurate. However:

  • Minor variations may occur due to screen display, lighting, or availability.
  • We reserve the right to correct errors or update information at any time without prior notice.

5. Orders & Payments

Orders are confirmed only after successful payment or verification (depending on method).

  • We accept various payment methods — Cash on Delivery (COD), Bank Transfer, or Online Payment.
  • Prices are subject to change without prior notice due to market fluctuations or import variations.
  • In rare cases, we may cancel an order and refund the payment if an item becomes unavailable.

6. Shipping & Delivery

  • Delivery times vary depending on your location and product availability.
  • We partner with trusted courier services for nationwide delivery.
  • Once the product is handed to the courier, delays beyond our control (e.g., strikes, weather, etc.) are not our responsibility.

7. Returns & Refunds

  • Products can be returned or exchanged within 7 days of delivery if they are damaged, defective, or incorrect.
  • Item must be in original packaging and unused condition.
  • Refunds are processed only after inspection and approval by our support team.
  • For detailed policy, please see our Return & Refund Policy page.

8. Intellectual Property

All logos, content, images, and materials on Digital Mandii Pakistan are our property or licensed for use.
No part of this website may be copied, reproduced, or distributed without prior written consent.

9. Limitation of Liability

We are not responsible for:

  • Any indirect or incidental damages resulting from the use of our services.
  • Delays or failures caused by external factors (e.g., courier, payment gateway, etc.).
  • Product misuse or damages caused after delivery.

10. Changes to These Terms

We may update these Terms of Service anytime.
Any changes will be posted on this page, and continued use of our site means you accept the updated terms.

Last updated: October 2025

11. Governing Law

These Terms are governed by the laws of Pakistan.
Any disputes shall be handled under the jurisdiction of the courts in Lahore, Pakistan.